Caring with Compassion, Delivering with Dignity

Dedicated to high-quality, person-centred care and support across Northern Ireland since 2007.

Our Services

Who We Are

Founded in 2007, Advanced Care Services is a trusted provider of domiciliary and community-based care across Northern Ireland. With years of experience and a passion for making a difference, we support people from all walks of life to live independently, safely, and with dignity in their own homes and communities.

 

Our team of trained care assistants and support staff are carefully selected, highly skilled, and deeply committed to providing person-centred care. Whether offering support to the elderly, those living with disabilities, or individuals with more complex needs, we believe in building strong, trusting relationships that last.

Meet The Team

Our team of people are very important to our Organisation as they make a real difference in peoples' lives every day.

NIALL SMYTH

CEO

As the founder and CEO of Advanced care, Niall is passionate about delivering quality care services to our clients across Northern Ireland. Having worked for 40 years in adult social care, Niall brings experience as a community psychiatric nurse through to senior management roles with various organisations in the care industry. Niall is responsible for all operations across Northern Ireland ensuring Advanced Care upholds its values and delivers on its mission. Niall prides himself on establishing long-lasting relationships with our clients, local authorities and regulators.

RORY SMYTH

Director

Rory joined Advanced Care in 2021 as the director of Finance and HR. He brings with him experience from previous roles in industries including media, investment banking and healthcare. He is responsible for all aspects of finance, human resources and Advanced Care’s financial strategy and planning.

BRIAN SMYTH

Director

With an extensive background in adult social care, Brian has specialised in supported living services and learning disability support. Brian has worked with various adult social care organisations across NI building upon his experience before taking up management positions with supporting living services in New Zealand. Since 2022, he has been the Director of Development based in our Derry office, focusing on building our supported living services & expanding our domiciliary care operations in the Northwest.

Deirdre Carr

Director Of Development, Quality and Governance.

Deirdre Carr joined Advanced Care in 2025 bringing a wealth of knowledge and expertise to the organisation. Deirdre is a qualified social worker with over 25 years experience working in health and social care. Deirdre has experience working directly with individuals in learning and physical disability services, mental health services, older people and dementia services, children's services, and addiction services for adults. After working for the southern health and social care trust at the start of her career, she then moved onto Radius Housing association where she took on the management of bespoke dementia services, and then to senior management with responsibility for residential care, supported living services, day care opportunities and joint managed partnerships. Deirdre was a regional director with Praxis care before joining Advanced Care, overseeing the delivery of services and development of new services. 

DENISE BRYANS

Registered Manager (Lisburn & Belfast)

With over 30 years of experience in Nursing, Denise brings a wealth of knowledge and know-how to both our staff and clients. Denise joined the team in 2008 and as our registered manager she is responsible for managing care quality and training quality and also oversees the day-to-day operations of our Belfast and Lisburn offices.

MANDY GARDINER

Deputy Manager (Lisburn & Belfast)

Mandy is our Deputy Manager for Lisburn and Belfast area and has been with Advanced Care since 2012. With 30 years of experience of working with young children and adults in care settings, she has a wide range of knowledge, skills and qualifications including NVQ in Childcare and Management, Disability Awareness, Community Youth work, Assessing awards and Business Administration.

Tee McClure

Registered Manager (North West)

Tee is a qualified nurse with over two decades of experience, having achieved her nursing qualification in 2003. Throughout her career, she has worked across a wide range of healthcare settings, building strong clinical and leadership skills. Her early experience was within the hospital environment, including orthopaedics, stroke care, pre-operative assessment clinics, and both pre- and post-operative wards. She later expanded into the care home sector, working in services that supported individuals with general nursing needs, dementia (including complex behavioural needs), learning disabilities, and acquired brain injuries.

Denise McLaughlin

Team Leader (North West)

Denise McLaughlin is a Registered Mental Health Nurse who has been working with Advanced Care for four years in the Health and Social Care sector. She brings extensive experience across a wide range of healthcare settings, including both hospital and community-based services, supporting individuals with complex mental health needs. Denise is known for her compassionate, person-centred approach and strong clinical leadership. In her current role as Team Lead at Advanced Care, she provides guidance, oversight, and support to multidisciplinary teams, ensuring high standards of care, safety, and professionalism while driving continuous improvement in service delivery.

James Smyth

Team Leader (Lisburn & Belfast)

Jim has worked with Advanced Care for over 10 years starting as a support worker in the community, moving on to Team Leader in community care. Jim has worked across, domiciliary community care, hospital placements, and supported living. He completed Train the Trainer in CPI over 2 years ago and is one of Advanced Care's trainers in CPI. Jim had many years experience working across all aspects of care in both the community and supported living. Jim enjoys the challenge of new and existing services and training of staff teams to ensure safe and effective practices continue.

Lorraine Tarr

Team Leader (Derry)

Lorraine has 40 years' experience working in health and social care. She has worked in adult care, learning disability, mental health, and palliative care. Lorraine has a passion for caring and is very knowledgeable on the importance of person-centred care. Lorraine has worked for Advanced Care for over 9 years and thrives on teamwork, communicating effectively with service users, families, and staff.

Brooke Brown

Team Leader (Lisburn)

Brooke has built a strong and dedicated career in care since 2017, demonstrating a clear commitment to supporting others and delivering high-quality service. She joined Advanced Care in June 2024, bringing with her a wealth of hands-on experience and a passion for making a difference. Since then, Brooke has achieved her Level 5 qualification in Adult Health and Social Care, further strengthening her professional expertise and leadership capabilities. She now works as a Team Lead in the Lisburn office, where she plays a key role in guiding her team, maintaining high standards of care, and ensuring positive outcomes for those they support.

Nicole Wilson

Administrator ( Lisburn & Belfast)

Nicole joined the Advanced Care team in 2024. Nicole has worked in health and social care for over 10 years and brings with her a wealth of experience and knowledge. Nicole started out as a care assistant and progressed her way up to deputy care home manager. Nicole has experience of working in nursing, residential and supported living, and within community care services. Nicole has been in administration for over 2 years and loves providing support to the management and community teams in the provision and oversight of our community care services in Advanced Care.

Cora Simms

Administrator (North West)

Cora has been with Advanced Care since 2025, starting as a care assistant before transitioning into an administrative role. Her background includes extensive customer service experience from her time at BT, as well as 14 years of experience successfully running her own business. Cora is consistently kind and professional with both staff and clients, playing a key role in ensuring our operations run smoothly.

ANTHONY NASH

Team Leader (DERRY)

Anthony has been with Advanced Care since 2020, having first worked as a care assistant before moving into a role as Team Leader. Anthony now works as the Co-ordinator in our Derry office and is an integral part of the team, managing systems to ensure that both front line care scheduling and background processes run smoothly.

Eioghnn MacLeod

Supported Living Manager Crumlin

Eioghnn brings 17 years of experience in health and social care, supporting both adults and children with learning disabilities, complex needs, mental health needs, addictions, and behaviours that may challenge. He holds a Diploma in Social Science, NVQ Level 3, QCF Level 5 in Adult Management and Adult Residential Services, as well as a qualification in Leadership and Development. Together, these qualifications have equipped him with strong strategic and practical skills to effectively manage, lead, and develop high-quality services. Eioghnn joined Advanced Care in January 2026 and brings extensive knowledge in delivering, leading, and developing complex services for people with autism and learning disabilities. He is passionate about providing high-quality, person-centred care and support, and is equally committed to the leadership, development, and empowerment of staff teams.

Chris Carr

Supported Living Manager Derry

Chris Carr brings nearly a decade of experience in health and social care, supporting adults with learning disabilities, mental health needs, complex needs, and behaviours that may challenge. He holds a Level 5 qualification in Leadership and Management for Health and Social Care Services and adult management, providing a strong foundation for his effective leadership and day-to-day management of staff teams. Chris joined Advanced Care as a Manager in September 2025 and consistently demonstrates a strong commitment to delivering high-quality, person-centred care tailored to the individual needs of each service user. He is equally dedicated to the development of his team and the continuous improvement of the service. Known for his compassionate leadership style, Chris is committed to creating supportive, inclusive, and caring environments for both service users and staff.

Jonathan Harris

Supported living Manager Lisburn

Jonathan Harris has over five years of experience working in health and social care, supporting adults and children with learning disabilities, mental health, complex needs, and behaviours that challenge. His background includes a degree in Marketing, as well as Level 3 and Level 5 qualifications in Health and Social Care Management, which have supported him with both strategic and practical skills to manage and lead a team. Since becoming a Manager with Advanced Care in July 2024, Jonathan has demonstrated commitment to delivering high-quality, person-centred care and support within the supported living service he is registered manager for, and in supporting the growth and development of his team and service. Jonathan is passionate about creating safe, supportive environments where both our service users and staff can thrive together with Advanced Care.

Siobhan McKee

Assistant manager Lisburn

Siobhan McKee joined Advanced Care in 2024. Siobhan has over 30 years' experience working in Health and Social Care, providing care and support to vulnerable adults and their families, living with mental Health, dementia, addictions, frailty / ill health and support with rehabilitation. Siobhan has been involved in lifelong learning achieving qualifications in level 3 and 4 in NVQ in Health and Social Care, Open University K309 in management, A1 assessors award and Diploma level 5 OCNI. Siobhan has been a work based assessor for many years supporting staff in their learning and development of skills required in health and social care services. Siobhan joined as Deputy Manager for the Pond Park supported living service in December 2024 demonstrating a commitment to ensure the ongoing delivery of high quality, person-centred care and support to our service users.

Emma Dunleavy

Office Administrator

joined the company in 2024, bringing with her over 20 years of valuable experience in administration. As the dedicated administrator for our Lisburn Supported Living scheme, Emma ensures that everything runs smoothly behind the scenes. With a passion for organisation and a love of stationery, she takes pride in keeping things efficient, accurate, and well-arranged. Her attention to detail, warm personality, and enthusiasm make her an integral part of the team.

James Donaghy

Payroll and finance systems officer

James joined the team in 2024. James has a wealth of experience in payroll, finance operations and knowledge in the leveraging of finance systems. With a strong foundation in finance, implementation of systems, payroll and data analysis, he ensures that finance processes are followed and managed correctly. His responsibilities include but are not limited to managing of invoices, payroll and financial reporting/analysis. He focuses on system optimisation and process improvements to ensure efficient and complaint operations of existing financial processes are adhered and complied to in Advanced Care.

Erin Faulkner

HR & Recruitment Manager

Erin joined the team in early 2024, bringing a wealth of experience in healthcare recruitment across both local and international markets. With a strong foundation in HR and compliance, she ensures recruitment processes meet the highest industry standards. Erin is passionate about connecting the right people with the right roles, prioritising cultural and professional alignment to build teams that deliver exceptional care and truly meet the needs of service users.

Our Mission

At Advanced Care, our mission is to deliver high-quality, compassionate, and personalised care that empowers people to live well, on their own terms. We are dedicated to improving quality of life by supporting individuals in their daily routines, fostering independence, and promoting well-being at every stage of life. Since 2007, we have proudly served families and individuals throughout Northern Ireland, building a reputation for excellence, trust, and integrity in all that we do.

Our Commitment to You

Our commitment to exception care & support is built upon these values

Trust

Reliable care services built on a
foundation of trust & transparency.

Trust and compassion is at the heart of everything we do. We understand that inviting someone into your home or into your life to provide care and support is a significant decision—one that is built on trust. That’s why we prioritise building strong, respectful relationships with the individuals we support and their loved ones. We are committed to delivering high-quality, compassionate care that ensures our clients feel safe, valued, and supported at all times. Whether we're providing personal care, companionship, or more complex support, our goal is to earn and maintain the trust placed in us, every single day.

Integrity

Upholding the highest ethical
standards in all our interactions.

Integrity is the foundation of our care. Being a trusted and dependable care provider is central to everything we do. We hold ourselves to the highest standards of honesty, transparency, and professionalism, ensuring our clients and their families can rely on us with complete confidence. Our team consistently acts with integrity, treating every individual with respect, dignity, and fairness, while delivering care that reflects our unwavering commitment to doing what is right.

Dignity

Respecting & preserving the
dignity of every individual we support.

We recognise and respect each client as a unique individual, valuing who they are and the life they’ve lived. Our team takes the time to listen with empathy, understanding their needs, preferences, and wishes, so we can deliver care and support that is not only personal but also dignified and respectful at every stage.

Compassion

Delivering care with genuine
empathy & kindness.

Compassion and trust guides everything we do. We’re driven by the meaningful difference we make in the lives of our clients. Our staff take the time to truly understand each person’s individual needs, ensuring they feel heard, valued, and respected in every interaction.

Working Together

Collaborative approach involving
clients, families & professionals.

We believe in working collaboratively every step of the way to deliver the highest standard of care and support, tailored to each individual’s needs.

Equality

Providing inclusive services that
honour diversity & promote equality.

We are committed to equality and choice. Every client has the right to be treated fairly and without discrimination. We actively promote their right to make informed decisions about the care and support they receive and how it is delivered, ensuring their voice is heard and respected at all times.

Who we Partner with

We are proud to be accredited and regulated by the following organisations

Hear From Those We’ve Helped

Real stories from individuals and families we've supported.​

My family has used Advanced Care for 4 years. They provide >40 hours care per week for my husband who has advanced Alzheimers. My grown-up children and I have been able to continue working and have time for socialising and hobbies. This would not be possible unless we had support from...

Family of a service user 

We have engaged ACS for the last 4 years to care for both our parents. They have always gone the extra mile WRT their care.  The staff have always been invested in them and I have nothing but praise for the whole team. 

Family of a service user

I love my care worker, she helps me with my shopping and also helps me with my cleaning and preparing meals. She is like my friend and I go walks around the park and sometimes the cinema with her. With her support I am able to go out and mix...

Bespoke Domiciliary Care User

Staff from Advanced have been very supportive with my client. They engage really well with our client and have established a great working relationship full of support and trust. They have worked really hard to build positive relationships with my client and the MDT to ensure the best interests for...

ISS

I have worked with advance care for 3 years after leaving my previous employment of 14 years and for the first time ever I love getting up and going to my work. The support from the advance care team is amazing and are always on stand by to help the...

Employee

I have worked for Advanced Care for 1 year now on 2nd May and I couldn't ask for a better team to communicate with! I get paid for what seems like a hobby; it just doesn't seem like a job. I have met the most amazing people (service users) ....

Employee

I have really enjoyed working for advanced care the past 2 years. I love the flexibility of the shifts and having my own regular clients alongside my full time job. I also love the security of being able to go full time during holiday time. I can’t fault the admin...

Employee

Since Advanced Care took over our sons support a year ago, we have noticed a remarkable improvement in his daily life and overall wellbeing. The staff are incredibly respectful and always mindful that they are working in J’s home. Their professionalism, kindness, and person-centred approach put us completely at ease....

Family of a service user

Latest News

Stay updated with our latest news and updates.

How Companionship Care Reduces Loneliness and Improves Wellbeing

How Companionship Care Reduces Loneliness and Improves Wellbeing

Loneliness is one of the most overlooked challenges facing people in later life or those living with disabilities. At Advanced...

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Supporting Loved Ones with Dementia: Our Compassionate Approach

Supporting Loved Ones with Dementia: Our Compassionate Approach

Caring for a loved one with dementia can be challenging, emotional, and at times overwhelming. At Advanced Care, we understand...

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The Importance of Person-Centred Care in the Community

The Importance of Person-Centred Care in the Community

At Advanced Care, we believe that every individual deserves to be treated with dignity, respect, and understanding. That’s why person-centred...

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